Interactive FAQs for Students

General Questions

(Click on questions to see the answers)


Q1. What's the URL to login to CUNYfirst?
Q2. What is an EMPLID and why is it important?
A. EMPLID is a unique eight-digit personal identification number used in the CUNYfirst system used as a Student ID or Employee ID. It's important to record your eight-digit EMPLlD! From now on, it will be used to identify you in CUNYfirst and across campus.

Also, please make a note of your CUNYfirst username (which includes your first dot last name followed by the last two digits of your EMPLlD).
Q3. What are the password requirements for CUNYfirst?

A. Your password must be::

  • at least 8 characters long.
  • contain at least 1 uppercase letter.
  • contain at least one numeric char OR one special character.
  • must not be one of 4 previous passwords.

Note: Your password will expire 90 days after the last password change. The system will prompt you to change your password.


Q4. What do I do if I forget my password?
A. Visit the CUNYfirst website, choose “Forgot your Password,” and follow the instructions.
Q5. Can I use my personal email for CUNYfirst?

A. No. You are required to use your Lehman College email account.
If you have not activated your Lehman College student email account please do so now.

Q6. Does CUNYfirst works on Macs?
A. Yes, but you have to use Mozilla Firefox.
Q7. Which browser is recommended for CUNYfirst access?


  • For PC's Internet Explorer is the best choice.
  • For Mac's CUNYfirst will also work on Mozilla Firefox and Google Chrome.
Q8. I logged in to CUNYfirst but it says the name of another college in the banner, not Lehman. What do I do?
A. Once you're logged in, on the left hand menu select Self Service, then select Student Center. Scroll down and edit your Personal Information. Hit Save and log out.

When you log back in in about 30 minutes, you should notice that the banner now reads "Lehman College."
Q9. I don't know where to find things in CUNYfirst. Where can I learn more?

A. For assists in using and navigating CUNYfirst please select a category below:

For a complete guide to CUNYfirst the Self Service Reference Guide for Students [PDF] takes you step-by-step through a number of transactions/activities including: claiming your account, viewing your transcript, and enrolling in classes.



Student Records Questions


Q1. What if my personal information is wrong (e.g., name, address, date of birth)?

A. Students may add/edit their Home, Mail, and Billing addresses through self-service in CUNYfirst.

Note: Student must visit the Registrar office in Shuster Hall, Rm. 106 to change their permanent address. Changes to student's name, date of birth and social security number can also be made in the same location.   

Q2. Where can I find the schedule of classes?

A. Students are able to view the schedule of classes through the self-service in CUNYfirst.

Q3. What if I can't find my course in the class schedule?
A. For courses such as CSCI 012, the course number must be entered as "12" or, alternatively, you can change "is exactly" to "contains" in the course number box on the class schedule search page (in which case 012 will be recognized).Some departments have courses listed under multiple headings, e.g., "Art History" and "Studio Art".
Q4. How do I add or drop a course in CUNfirst?


Q5. How do I add myself to the wait list for a class?

A. Students may use the self-service wait list feature when a class is full and a wait list option is available.

Note: Not all classes offer wait lists options.

Q6. How do I drop a wait list class?

A. Students may use the self-service drop wait list class feature when a student no longer wants to be on the wait list for a class.

Q7. How do I find out more about the enrollment process (registration process) in CUNYfirst?
A. Once you log in, you can click on Self Service for a variety of enrollment/registration tasks including: browsing the course catalog, adding/dropping classes, and viewing your schedule.
Q8. How do I view My Grades?
A. View My Grades [PDF]
Q9. How do I access my transcript in CUNYfirst?
A. Students can access two types of transcripts:
  • Unofficial transcripts are available in CUNYfirst to view, print or save in a PDF format.
  • Official transcripts are available through the Transcript Ordering link on the Student Center page View Order Official Transcript [PDF] or click on the direct link
Q10. What does my course history display and how do I view it?

A. Course History displays a grid of every course a student has previously taken and plan on taking (including transfer and/or test credit) with units and grade.

Q11. How do I receive an Enrollment Verification Letter?
A. Students may visit Shuster Hall, Rm. 114 for information.
Q12. What is the Student Center?

A. Student Center is a self-service "dashboard" used by student to manage their own administrative activities, e.g., enroll in classes, view class schedules, view and pay bills, etc.



Financial Questions


Q1. How can I found out about my financial information (Bills, Payments and Financial Aid) in CUNYfirst?
Q2. Can I pay part of my bill?
A. Yes, partial payments are allowed, however it is strongly advised that you pay your bill in full by the due date. For cancellation purposes, anticipated financial aid and third party contracts are considered payments.

Note: Students who do not have payments against their accounts, their enrollment (registration) may be cancelled.
Q3. Can I make a credit card payment for my tuition and fees?

A. Yes, credit card payments can only be made via your CUNYfirst account and will be processed by Lehman College's third party credit card processor.

  • View Make an On-line Payment [PDF]

    Note: MasterCard and Discover Card are accepted credit cards. You will be charged a non-refundable 2.65% convenience fee in addition to the tuition and fees. The College will not accept credit card payments directly at the Bursar's window for the payment of tuition and fees.
Q4. Can I make an E-Check payment for tuition and fees?
A.Yes. Students who pay through electronic fund transfers will not be charged a processing fee.
Q5. Will I get a receipt in the mail?
A. No, Bills and receipts will no longer be mailed out. However, you can log onto your CUNYfirst account to view you account balance at any time.