Useful Contacts for Help and Support

by John Dono

CUNY Home Page
CUNY Portal
log in to get user ID
or portalinfo.pdf
or -- click on Blackboard link
CUNY Help Desk
tel. 212 541-0981

Lehman Home Page
ITR Home Page
ITR Help Desk
tel. 718 960-1111
Teaching with Technology
documentation by Ursula Hoffmann
documentation by Robert Whittaker

Blackboard backdoor
Blackboard online manual
Bb course Control Panel > Assistance > Online Manual
Blackboard support
requires signing up. .pdf versions available in Reference Center

to arrange student training sessions, contact Valerie Henderson
to reserve an ITC computer lab, contact Jean Warfel (Registrar's Office)