Useful Contacts for Help and Support

by John Dono


CUNY Home Page
http://www.cuny.edu
CUNY Portal
documentation
log in to get user ID
http://www.lehman.edu/docs/portalinfo.pdf
or portalinfo.pdf
or http://www.lehman.edu -- click on Blackboard link
CUNY Help Desk
hpdcu@cunyvm.cuny.edu
tel. 212 541-0981


Lehman Home Page
http:www.lehman.cuny.edu
ITR Home Page
http:www.lehman.cuny.edu/itr/
ITR Help Desk
helpdesk@lehman.cuny.edu
tel. 718 960-1111
Teaching with Technology
documentation by Ursula Hoffmann
http://www.lehman.edu/faculty/hoffmann/itc/
documentation by Robert Whittaker
http://www.lehman.edu/lol/


Blackboard backdoor
https://blackboard-doorway.cuny.edu
Blackboard online manual
Bb course Control Panel > Assistance > Online Manual
Blackboard support
http://support.blackboard.com
requires signing up. .pdf versions available in Reference Center

to arrange student training sessions, contact Valerie Henderson
valerie.henderson@lehman.edu/training
to reserve an ITC computer lab, contact Jean Warfel (Registrar's Office)