Department of Information Technology Resources (ITR)
Fall 2004
John Dono User Services, ITR
jedlc@cunyvm.cuny.edu (718) 960-8421
Session Outline
Registering on the CUNY Portal
Portal login
Portal àBlackboard 6
Portal Problems
Alternate Blackboard access
Logouts
Courses you are teaching
Instructor/Student views
Control Panel
Changing Course Settings: availability
Changing Course Settings: course name
Online manual
Direct entry of text
“attaching” files
File formats, sizes
File conversions (e.g. to HTML, Adobe Acrobat)
Creating a forum, management of a discussion board
CUNY Home Page http://www.cuny.edu
Blackboard Sidedoor http://blackboard-doorway.cuny.edu
CUNY Portal Documentation http://www.lehman.edu/docs/portalinfo.pdf
(or Click on Blackboard link on Lehman Home page http://www.lehman.edu
Oracle Collaboration Suite – web client http://collabsuite.cuny.edu
Oracle Collaboration Suite Getting Started Guide (Email system)
See link on Lehman Home Page http://www.lehman.edu
Documents used in this session
and related documentation and faculty training schedules (under development):
http://www.lehman.edu/faculty/john/bb
Student workshop schedule http://www.lehman.edu/training
(to arrange student training sessions, contact Valerie Henderson, valerie.henderson@lehman.cuny.edu)
ITR Help Desk helpdesk@lehman.cuny.edu (718) 960-1111
IT Center, Carman Hall
CUNY Help Desk hpdcu@cunyvm.cuny.edu (212) 541-0981
57th Street
Online Manual Blackboard Course Control Panel > Assistance
> Online Manual
Blackboard Support: http://support.blackboard.com (requires signing up with Blackboard; .pdf versions of manuals available in Reference Center)
Other http://www.lehman.edu/acctemp/techteach
documentation prepared by Ursula Hoffmann
documentation prepared by Robert Whittaker