Lehman IT Systems Dashboard

The IT Systems Status Dashboard is intended to keep the Lehman College community informed about the status and availability of key information technology systems. We recognize that IT systems are critical to the effective and efficient operation of the College and work to ensure that they remain reliable and highly available. We want you to know when IT services are not functioning properly or when systems may be unavailable for brief periods due to scheduled maintenance, essential for optimal performance.

If you notice a system issue that is not indicated on the dashboard, please use this form to alert IT staff. We also welcome the use of the form to provide feedback on the dashboard.

Below is a description of what each dashboard symbol represents:

CUNY Blackboard

This indicator displays the status of CUNY's externally-hosted Blackboard Online Learning Management System.
  • The system is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or a degradation of service that is causing some system elements to load slowly or to be unavailable.
  • An outage is causing a widespread service impact to the Lehman community.

CUNYfirst

This indicator displays the status of the externally-hosted CUNYfirst system relating to Campus Solutions, HR, Finance, etc.
  • The system is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or a degradation of service that is causing some system elements to load slowly or to be unavailable.
  • An outage is causing a widespread service impact to the Lehman community.

Student Printing

The Student Printing indicator displays the status of Lehman's centrally managed printing services in the IT Center and in the Leonard Leif Library.
  • The printing system is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or a degradation of service that is causing a short-term or local service impact.
  • An outage is causing a widespread service impact to the student community.

Student Email and Faculty/Staff Email

The Email indicators display the overall performance and availability of the externally hosted Student Email environment (@lc.edu) and the email environment for Lehman Faculty and Staff (@lehman.cuny.edu).
  • The email environment is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or a degradation of service that is causing a short-term service impact.
  • An outage is causing a widespread service impact to the Lehman community.

Lehman Connect

The Lehman Connect indicator displays the availability of the faculty and staff portal.
  • The portal is loading normally and there are no incidents impacting availability.
  • There is maintenance or a degradation of service causing a short-term impact or causing some pages to load slowly in some web browsers.
  • An outage is causing the portal to be unavailable.

College Local Area Network (LAN) / Campus Wireless Network

The Network indicators display the status of Lehman's Local Area Network (LAN) and the Campus Wireless Network. The College LAN refers to Lehman's wired data infrastructure and connectivity to the Internet. The Wireless indicator displays the status of Lehman's centrally managed 802.11 Wi-Fi campus wireless network.
  • The network is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or a local outage that is causing a short-term service impact.
  • An outage is causing a widespread service impact to the Lehman community.

Note that yellow and red indicators are displayed in the case of system impacting incidents - they are not triggered by the loss of a single device in one location.

Campus Phone Systems

The Phone Systems indicator displays the status of Lehman's centrally managed voice communication services, including legacy telephone services and Voice over IP (VoIP) systems.
  • The voice network is operating normally and there are no incidents significantly impacting service.
  • There is maintenance or an outage causing a short-term service impact.
  • An outage is causing a widespread service impact to the Lehman community.

Lehman's Home Page Availability

The Lehman Home Page indicator displays the availability of College home page at http://www.lehman.cuny.edu/
  • The home page is loading normally and there are no incidents impacting availability.
  • There is maintenance or a degradation of service causing a short-term impact or causing the home page to load slowly in some web browsers.
  • A significant outage is causing the home page to be unavailable.



Last modified: Apr 24, 2012

IT Systems Status

This morning, a hardware failure impacted campus wifi, student printing, swipe access to campus facilities and Lehman Connect. The server has been restored and we apologize for any inconvenience.


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